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CARDIOLOGY MEDICAL CLIENT
MAC5000
CHALLENGE
A well-known cardiology medicial client desired to redesign its
existing ECG workstation cart in order to deliver an even better
experience for the end user. The updated cart would reflect
customer requirements and provide a scaleable platform for other
products in the line - all while meeting extremely tight production
deadlines.
SOLUTION
Incorporating voice of the customer (VOC) feedback, MPE acted
fast to develop a new workstation design that placed the ECG system,
ancillary components and supplies within easier reach of the user.
RESULTS
MPE worked quickly and effectively with the client to develop
the ultimate in user friendly ECG carts. Following approval
of the design, MPE developed three functional prototypes within
six weeks to display at a critical trade show. Four months
later, MPE shipped 1,000 production units – fully assembled
and ready to operate – to meet the client’s aggressive timeline.
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