Janet has been with MPE since March of 2018, as part of our customer service team and brought 33 years of experience in a similar role. Her responsibilities include contract review of PO’s, resolving any issues, entering and confirming PO’s from the customer in a timely manner. Janet reviews and contacts customers about any issues regarding shipments as well as tracking information after shipment and maintaining customer portals.
Janet values the teamwork at MPE, the fact that everyone and every department work together to get things accomplished. She is proud when she hears back from customers and hears how they appreciate and our satisfied with her and the rest of the MPE customer service team’s work.
Fun Fact: In her free time Janet likes to read, spend time outdoors, and go motorcycling with her husband. In the winter months she loves to escape the cold and travel to warm destinations.